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New Contributor

Spam bots registering for webinars

I recently set up a webinar and within a day I had +500 registered "participants" with dubius email addresses. My question is: How is it possible that this could happen if I am asking each participant when they register, to include the country? The folks at GoToWebinar suggested a password or manually approving registration, but this would be challenging with the number of registrations we receive. Help? 

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LogMeIn Contributor

Re: Spam bots registering for webinars

Hi @AdosMay,

I'm sorry for the troubles you've experienced with the webinar registrants.

Even 'required' questions can still be programmed to repeat on a registration page, though it is possible to set the webinar to approval only for the purposes of screening the registrant data beforehand.

 

We are currently working on some additional security measures for GoToWebinar registration pages, such as CAPTCHA functionality.  Be fure to subscribe here for these new updates:  https://community.logmein.com/t5/GoToWebinar-News/bg-p/GoToWebinar-Release-Notes

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Active Contributor

Re: Spam bots registering for webinars

Has anyone from GoToWebinar addressed this issue? Today is the THIRD time this year that we have had Russian email/spam bots take over our webinar registration. It is hurting our business -- people cannot register when the limits are exceeded within minutes, and we simply cannot manually approve every registration for all of our events (which run into the hundreds). There has to be a solution - I've seen posts about this issue going back to 2017.

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LogMeIn Contributor

Re: Spam bots registering for webinars

@afenn Yes, we are currently addressing these security concerns, and have several solutions to registration security coming soon.

 

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New Contributor

Re: Spam bots registering for webinars

We had to leave GoToWebinar because we got thousands of bot registrations last November.  We are considering returning, has the problem been addressed?   What is the solution?

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LogMeIn Contributor

Re: Spam bots registering for webinars

@hsimonton -- There is a Registration Approval system in place for GoToWebinar events currently, as well as Privacy option for webinar Channels: https://support.goto.com/webinar/help/how-do-i-make-my-channel-private-g2w040039

 

We are still in development for a Registration CAPTCHA option.