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Webcam no longer connecting - just spinning wheel

I have done dozens of webinars using webcam. Now, in my last webinar the webcam would not start - just showing the spinning symbol.  And when I now book new webinars, the webcam feed just show spinning symbol.

I can see may camera(s) in the setting function.
I have tried different PCs, different webcams and different browsers - still the same issue.

Desperate for ideas as new webinars are planned! 

GoTo Moderator

Re: Webcam no longer connecting - just spinning wheel

Hi @Nemko 


Welcome to the GoTo Community. It could be a firewall or antivirus issue. Can you temporarily disable your firewall or antivirus software to check if they are blocking the webcam access? 

Kate is a member of the GoTo Community Care Team.

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