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Webinar Analytics is Missing
We hosted a webinar on 3-31-2020 and it's not showing in our analytics.
I need help to resolve this. Thanks!
Webinar ID
709-200-947
fourthlink We are still investigating an earlier issue where some webinars have long delays with reporting. Please subscribe to the status page for updates: https://status.gotomeeting.com/
29 Replies
Sorry for all the recent delays, folks.
rubyarroyo1 That webinar report should be repaired very soon.
Having the same problem here. Had a webinar today at 2PM and still not getting analytics or attendees.
We too are missing analytics for a webinar hosted a few hours ago, as it is part 3 in a 4 part training series and we have follow up questions to extract from the report, can someone please advise how I might track this down?
Meeting ID: 977-340-355
Regards,
Kate
This is the webinar ID: 609-423-531
Hi a webinar scheduled for today did not generate an attendance report and is displaying as 0 attendees despite the fact that we had a decent crowd appear. Any idea as to when I should expect this report to be available?
Webinar ID
609-423-531
flmoreirai Can you please check the status of that webinar now?
Same here, attendees are shown as 0 and no report can be found.
This is happening in 3 different GTW accounts for 3 different webinars that were hosted today.
Hello, we're having the same issue. Participants showing as 0 and no analytics reported.
Meeting ID 692-022-611
my_webinar I have asked our engineering team to see if the data can be recovered from 5/7/20 for your webinar. Thanks for your patience.
Hi AshC,
Thanks for getting back to me about this! For the following webinars the analytics are showing, but for this particular webinar, still not. Can you get these numbers to update still?
Thanks!
Best, Annika
