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Active Contributor

"LogMeIn Client" is not optimized for your Mac.

Does logmein not give a crap about their software of the Mac anymore? I've been getting this message for months now. Not sure why I pay $4k a year for this **bleep**.Screen Shot 2018-05-30 at 10.40.19 AM.png

1 ACCEPTED SOLUTION

Accepted Solutions
LogMeIn Contributor

Re: Logmein Crashes with the new Mojave release.

We are still on target to fully support Mojave in the coming days, and I definitely appreciate your patience while this gets finalized.

 

In the meantime, another user posted a possible workaround while connected to Mojave systems through LMI Pro:  uncheck the "Grey Scale when inactive" box option in Options -> Color Quality -Advanced.   (Thanks @tomiette for identifying this)

89 REPLIES
LogMeIn Manager

Re: "LogMeIn Client" is not optimized for your Mac.

Hi @nikhsub1

 

We do have plans to release a 64 bit version of our software but, I currently do not have a release date that I can share. While High Sierra shows this message about 32 bit applications, they continue to function normally and Apple has not ended support for them yet. After clicking OK that message should not be displayed again for that application.

 

Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: "LogMeIn Client" is not optimized for your Mac.

But with the announcement of Mac OS10.14 today they are moving rapidly to the day when they will not support 32 bit apps any longer.  I would STRONGLY suggest that LogMeIn accelerate their development to ensure that your Mac users are not left behind this fall.  At the very least provide us with a time table so we can make appropriate plans if you are unable to support us.

LogMeIn Manager

Re: "LogMeIn Client" is not optimized for your Mac.

Hi @BBichler,

 

Not to worry, we will be ready in time for the official release of OS 10.14  The only reason I can think of you having any issues, is if you are using beta releases in advance of the official release.

 

Glenn is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: "LogMeIn Client" is not optimized for your Mac.

Now my posts are being marked as spam? 

 

I routinely have the logmein app beachball, freeze, crash and have to force quit it. This happens with regularity. You guys clearly don't give a **bleep** about the mac app at all. I even have certain servers that WILL CRASH, meaning the server I am connecting to will crash if I connect to them with my mac. If I connect with my windows VM then they are fine - so I am forced to use my VM more than I care to. Your mac software stinks donkey dung and I'm sick and **bleep**ing tired of it not working right.

New Contributor

Re: "LogMeIn Client" is not optimized for your Mac.

I am getting this same message and running 10.13.5

Simultaneously, any audio I stream from my host computers is playing back at what appears to be half speed. Is this related? Do you know what is causing the sudden change of audio playback? It was working fine 2 days ago.

 

Jason

LogMeIn Manager

Re: "LogMeIn Client" is not optimized for your Mac.

Hi @Jason_Robert,

 

No, it is not related to this message. All this message means is that the current LogMeIn software is not 64 bit. 

 

If you connect from a different computer do you expereince the same audio issue? What troubleshooting have you tried so far?

 

 

Glenn is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: "LogMeIn Client" is not optimized for your Mac.

Now the logmein app just flat out closes, no warning, nothing. I am on Mac OS Mojave though... seems rather odd to pay over $4k/year for logmein only to have their client not **bleep**ing work? It's like willingly banging your head against a brick wall for fun. Who runs a business like this? 

LogMeIn Manager

Re: "LogMeIn Client" is not optimized for your Mac.

Hi @nikhsub1

 

Mojave  is a beta OS release at this time, so it is not supported yet.

 

Glenn is a member of the LogMeIn Community Care Team.

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Active Contributor

Re: "LogMeIn Client" is not optimized for your Mac.

Yes I realize that it is not supported - that doesn't change the fact that the Mac OS client is grossly out of date and has been for over a year.