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New Contributor

Can't restart as service on Intune/AAD managed Windows laptops

Recently purchased Rescue for remote support of my Intune managed laptops. Unfortunately, it won't accept my (valid) credentials when I try to restart the applet as a system service, leaving me unable to interact with UAC prompts and rendering it effectively useless. The only configuration policy I've applied is for Device Restrictions, none of which apply to UAC or authentication. What do I need to enable to allow credentials to pass through correctly?


Edit: When the remote user is an administrator, it allows me to prompt them to run as a service and then functions as expected. This behavior only occurs when I'm trying to elevate by passing through credentials for a non-administrative user.