Showing results for 
Search instead for 
Did you mean: 
New Member

Cannot load a program onto client's pc

When remoting into a client's PC and attempting to load a third party app for them the admin logon dialog pops up. They can see this but I cannot, my screen locks up until the dialog times out, is there a way around this as remote installs are a major part of my support.

Retired GoTo Contributor

Re: Cannot load a program onto client's pc

Hi @rtech123 ,

This may be due to the level of permissions granted to LogMeIn when your clients connect for the first time.  When running at the service level, you should have full access to admin rights.


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!