How to install Logme123 client silently and provide all permissions for remote support?

[satech]

Here is the use case:

• - We have servers that non-IT staff don't have login access
• - An application is running on the server
• - From time to time, we need vendor support to troubleshoot the application
• - At this time, IT needs to sign into the server, use the code vendor support provided, install logmein123 client, and grant vendor support remote access
• - This business runs 24x7, and IT cannot be readily available 24x7

So, the company IT needs a way to

1. - Give non-IT staff access to install logmein123 on the server without logging into the server
2. - During the installation process, automatically embed the 6 digit codes provided by vendor support and grant all permission
3. (Optional) Kill the session after vendor support completes troubleshooting --- vendor support always does it. So, it's optional, not a requirement.

I have written a PowerShell GUI that runs psexec from a controlled environment that staff has access. I can use psexec to install logmein. But how to do #2 above (the 6 digital codes & permission)?

Thanks.

[GlennD]

Hi @satech, welcome to the community.

If you are comfortable with your vendor connecting when your IT team is unavailable, you might consider letting them set up Unattended Access. 

[satech]

No, don't want unattended access.

Need to know if it's possible to install the installer silently with vendor support's access code passed through a GUI that I built for the client, and in the meantime grant full access that would require mouse click during normal process.