Keyboard/Mouse Lock

[RogerMax]

Hello All.

Is there a function in LogMeIn to lock the keyboard and mouse from the user?

Thanks.

Roger

[erinr]

There was a thread about this very thing from 2008 and we still don't have the ability to lock the host mouse & keyboard!

Is this in the works? Can we please get this??

[AshC]

I apologize, for various security reasons we do not currently allow for the automatic locking of a host's keyboard and mouse control.   You can still lock the keyboard manually if you need to, once you connect into the client PC.

[RogerMax]

Ok.  I think they had that feature in Dameware when I used it.  

thx

Roger

[erinr]

Thank you for the response.  I suppose I'm just confused why it is possible with regular LogMeIn to lock the host keyboard & mouse but not LogMeIn Rescue.  Another such scenario is why it is possible to remotely control a Mac using regular LogMeIn but again, not LogMeIn Rescue.

Could you explain?

[AshC]

The main difference with services such as Rescue and GoToAssist is that we've seen a lot of fraudulent use where someone in another country uses the software to improperly gain access to someone's computer based on fabricated corporate representation.  In these cases we can only mitigate so much, and felt that automatic locking of the local controls would become a larger security threat.

[erinr]

Thank you.

[Mcclur1ry]

I have the same issue. Is there any solution? Posting here so that someone finds a solution