Mac OS BigSur and Logmein Client

[bradhs]

Hello @AshC , I know this is the LogMeIn Rescue message board but we also need the File Transfer capability in the LogMeIn Client fixed.  It does not work--LogMeIn just crashes.  Is that part of the beta as well? Thanks, Bradley

[AshC · Accepted solution]

Hey everyone, thanks for your patience. 

We've made the Mac beta version available for download publicly here (Big Sur compatible): https://beta.logmeinrescue.com/Files/TechConsoleMAC/LogMeInRescueTechnicianConsoleMAC.dmg 

Full release depends upon how stable this is, so please let us know if you see any new issues.

[bradhs]

Thanks, will try it.  Also need the File Transfer fixed in the LogMeIn Client.

[meshuggah]

Looks like the problem has now been fixed for me.

[MaryBo]

It's working for me now.  Thank you!

[PMLouis]

Hi @AshC ,

It works for me now, It was a security problem, Logmein had to be approuved before having access and we didn't see that.

Thank you !

[terimitt]

I was able to open logmeinrescue.

Struggled with the regular process but your link allowed me to download an application that would open. Haven't used it yet, but it appears that it will work.

[AshC]

Great!  Thanks for confirming the new build compatibility.

[Quentin_T]

Hello,

Since the official release of macOS BigSur. Colleagues and I are unable to take control of a computer remotely.

My computer is in macOS BigSur, the LogMeIn software works perfectly, except for remote controls.

When I click on the button to take control, the software freezes and I am forced to Force Quit.

PS: I even tried with Beta software

Do you have a solution to this problem?

A patch is planned soon?

Regards,

[AshC]

@Quentin_T  Please try the beta version available in the solution of this thread.