Mac OS Big Sur compatibility issue

[jcaustin]

With Mac OS 11 I can control the the Screen of the remote Mac, but when I click on the File manager Logmein crashes.  Any Help would be greatly appreciated. 

[bradhs]

Same problem... Anyone have a solution to this?

[pressf2forsetup]

Same issue.  

I use LogMeIn for support and desperately need this feature to work!

Right now, I have to use a Windows client to connect to the target computer just to transfer files!

[AshC]

Hey folks, thanks for your patience.  We expect to have full Mac Big Sur compatibility soon. 

You can check this support page for release updates:  https://support.logmeinrescue.com/rescue/help/whats-new-in-logmein-rescue 

[Brittanie]

Thanks for the information navyarmyccu.

[tjiww]

Hey it's been 22 days or so.. can we use LogMeIn Client to connect to Windows machines for basic remote control?  Mac OS Big Sur is out today.

Thanks so much for any reply you can take time to share.

[AshC]

@tjiww  We haven't seen any cause for concern when testing the install of Rescue clients on Big Sur operating systems.  Please let Customer Support know if you find otherwise so they may gather log files for examination.

[tjiww]

I can report that on MacOS Big Sur 11.0.1, with LogMeIn client 4.1.7585 (Plugin: 1.0.2643) I am successful in connecting to my remote Windows 10 machine.

[meshuggah]

LogMeIn File manager crashes when opening in Big Sur. I am able to connect to Windows 10 compute but File Manager not working/crashing.

[bradhs]

Same problem.  File Transfer crashes even with the most recent update.

Version 4.1.7585 (Plug In: 1.0.2643)