ContributionsMost RecentMost LikesSolutionsHosting More than 2 people I have had some problems with connectivity when hosting Goto Meetings. It happened two times recently with the meetings with more than 5 people. Can you please advise. SolvedRe: Troubleshooting! Thanks, What is this file doing? Is it a new update? Re: LogmeIn shows Offline! Hi, Thanks for Respond! He is one of our staff, he is not behind firewall. I have not complain from him today, but it happens sometimes. I asked him to re-install actually. Basically, when staff are complaining of lagging, disconnection or being slow. what should I check first? Troubleshooting! I have a General Question: What are the steps for checking when a user/staff complains about LogmeIn is Slow and Laggy? I mean what should I check or consider to test as an admin? LogmeIn shows Offline! One the the staff wants to connect his PC, several times it showed the PC is offline, although it is ON. Then after few minutes it start working. He has sent me this screen shot. When I login through Admin center, I can see his machine is ON, but he sees offline! SolvedRe: LogmeIn Is lagging and patchy windows 10 LogmeIn Is lagging and patchy Hi, Our staff use LogmeIn for their jobs, almost every day there is a complain of being patchy and slow. For example they cannot use the Designing software when they try to remote in with LogmeIn. As an IT assistant, I need some recommendations, because I am new to this product. What are the main reasons of being slow? What should I check of try to fix?