V4 to V5 upgrade - Ctrl-Alt-Delete or mouse isn't working for Servers on Proxmox
Other PC's seems to be fine when remoting into the v5 agent, but with our servers (2012 R2 and 2016) I'm stuck on the login screen. I have to use v4 to remote in and then login, then I can switch back to v5 and it works with no issues. We are using Proxmox so I'm not sure if that could be causing the issue ? Has anyone had this issue before ?
Require ability to filter and sort service desk tickets by any column or multiple columns in display
Our Organization has about 20 different services, 30 different "companies" and likely 200+ customers. When I am in my service desk queue view, I have the ticket No, "last updated by", "title", "service", 'due date', "customer name", "company name" columns displayed. Now I know that I can filter out the display to just one service but sometimes I need to see all the tickets submitted by one "customer name" so that when I am speaking with that customer I can find all their tickets in short order and clear them all at once. Sometimes, I'm at one of the company sites, so I need to be able to filter by company name, sort by customer name so that I'm not running back and forth around their building, or spending extraneous amounts of time scrolling up and down looking for each persons tickets. Therefore, having the ability to filter and sort by any column displayed (or not displayed) would be immensely helpful to me. Basically the same ability one has in an excel spreadsheet to filter and sort items to make it easier to find, complete tickets in the most efficient manner.
