All Idea StatusesTagged:TagTrendingBlock Caller ID at the Extension LevelClose Captions on Embark Training VideosContact Center Analytics Agent Performance Agent Availability Pause StatusContact Sharing - view desktop contact list on desk phoneAllow us to select which audio device the Web Chat Alert usesBasic Agent and Ring Group Call Statistics for Realtime Wallboards.Ability to change a Channel AdminAdd more granular permission levelsAdd photos to contactsDisable auto-saving of changes to the schedule
