Recent Discussions
GoTo App and Android Tablet
Good morning, all Unfortunately, since we switched from GoTo Meeting app to GoTo App, it seems that on Android tablets (Nokia T20, Android 13) it doesn't work. It works fine with phones (even if phone calls and messages disconnect it and this did not happen with the old version), but it seems to be impossible to launch on tablets. This would also be confirmed by some complaints on GooglePlay Italia. I looked for solutions within this community, but I had no luck. What can I try to solve? Any suggestions are more than welcome Thanks LZSolvedlzmx5 months agoActive Contributor541Views0likes4Comments
Remote Control Does Not Work in GoTo App?
Hi All, We have moved over to the GoTo app since it is replacing the GoToMeeting app. The problem is that when doing support sessions, it appears that the organizer cannot request control. If I download and install the old GoToMeeting app, they are able to request control fine. Does remote control not work with the GoTo app? I hate the though of having to re-install the old GoToMeeting app for everyone, but without the ability to use remote control, the GoTo app is limited. Thanks,SolvedGTM2547 months agoActive Contributor1.2KViews1like8Comments
Disable Raise hand in Admin Settings
GoTo webapp has the Raise Hand function, we need to turn that off permanently - how can this be done ? Problem is that when we appoint/change a new organiser the setting in the app will reset it self. I was looking for a way to turn the feature off completely like Chat in Admin settings.Solvedkkeco8 months agoActive Contributor3.9KViews0likes10CommentsFull screen isn't full screen
The previous GoToMeeting application showed the presenter's video full screen when selecting full screen. The new GoTo application does not show full screen when selecting full screen. Instead, it slightly enlarges the video, leaving nearly half of the screen real estate to be needlessly blocked on the top and bottom by black bars with buttons. This layout reduces the value of GoTo from a premium service to match the approximate features of several freeware competitors. As a customer with 100s of endpoints, I am disappointed in the new meeting tools that GoTo has decided to downgrade to. Full screen, on a premium video conferencing service, possibly the most expensive on the market, should be full screen. I hope others' will join me in voicing their disappointment in this new version of GoTo's handling of the full screen layout.Solved00sivan3 years agoActive Contributor7KViews4likes21Comments
