nikhsub1
6 years agoActive Contributor
Logmein Mac Client Still Crashing
So, logmein client on my mac still crashes regularly. No update has ever kept this from happening. To be clear, this is me using the logmein client to connect to other computers, not connecting to my mac. Here is the error log.
Process: LogMeIn Client [19143] Path: /private/var/folders/*/LogMeIn Client.app/Contents/MacOS/LogMeIn Client Identifier: com.logmein.ignition Version: 4.1.7002 (4.1.0.7002) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: LogMeIn Client [19143] User ID: 501 Date/Time: 2019-05-21 09:24:19.873 -0700 OS Version: Mac OS X 10.14.6 (18G29g) Report Version: 12 Bridge OS Version: 3.0 (14Y901) Anonymous UUID: 24A37D18-DAC6-6E70-2F1D-09DB018FFB30 Sleep/Wake UUID: 2E7D9CB9-0D1F-4DB2-9A03-6229671C4FE4 Time Awake Since Boot: 460000 seconds Time Since Wake: 61000 seconds System Integrity Protection: enabled Notes: Translocated Process Crashed Thread: 8 Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Illegal instruction: 4 Termination Reason: Namespace SIGNAL, Code 0x4 Terminating Process: exc handler [19143] Application Specific Information: Assertion failed: (NSViewIsCurrentlyBuildingLayerTreeForDisplay() != currentlyBuildingLayerTree), function NSViewSetCurrentlyBuildingLayerTreeForDisplay, file /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppKit/AppKit-1671.60.105/AppKit.subproj/NSView.m, line 14221. Thread 0:: TLMIApplicationMain Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff5a14520a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff5a14574c mach_msg + 60 2 com.apple.SkyLight 0x00007fff53225ed0 CGSWindowSynchronizeBacking + 174 3 com.apple.SkyLight 0x00007fff532c763d SLSDeviceLock + 39 4 com.apple.AppKit 0x00007fff2b3822f6 lock_device + 64 5 com.apple.AppKit 0x00007fff2b2ad99c __NSCGSWindowBackingStoreMark__block_invoke + 1096 6 com.apple.AppKit 0x00007fff2b2ac5a7 NSCGSTransactionRunPreCommitActionsForOrder_ + 269 7 com.apple.AppKit 0x00007fff2b2ac487 NSCGSTransactionRunPreCommitActions_ + 31 8 com.apple.AppKit 0x00007fff2b2ac45c __39+[_NSCGSTransaction currentTransaction]_block_invoke + 34 9 com.apple.QuartzCore 0x00007fff38ac4a33 CA::Transaction::run_commit_handlers(CATransactionPhase) + 49 10 com.apple.QuartzCore 0x00007fff38ac5464 CA::Context::commit_transaction(CA::Transaction*) + 2320 11 com.apple.QuartzCore 0x00007fff38ac42f2 CA::Transaction::commit() + 588 12 com.apple.AppKit 0x00007fff2b278709 __65+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayRefresh]_block_invoke + 274 13 com.apple.CoreFoundation 0x00007fff2dbd7928 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 14 com.apple.CoreFoundation 0x00007fff2dbd785d __CFRunLoopDoObservers + 451 15 com.apple.CoreFoundation 0x00007fff2db79f80 __CFRunLoopRun + 1136 16 com.apple.CoreFoundation 0x00007fff2db798be CFRunLoopRunSpecific + 455 17 com.apple.HIToolbox 0x00007fff2cdde96b RunCurrentEventLoopInMode + 292 18 com.apple.HIToolbox 0x00007fff2cdde5ad ReceiveNextEventCommon + 355 19 com.apple.HIToolbox 0x00007fff2cdde436 _BlockUntilNextEventMatchingListInModeWithFilter + 64 20 com.apple.AppKit 0x00007fff2b177659 _DPSNextEvent + 1135 21 com.apple.AppKit 0x00007fff2b176347 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361 22 com.apple.AppKit 0x00007fff2b170464 -[NSApplication run] + 699 23 com.apple.AppKit 0x00007fff2b15f9a4 NSApplicationMain + 777 24 LogMeIn Client 0x0000000102684784 0x102678000 + 51076 25 libdyld.dylib 0x00007fff5a0103d5 start + 1 Thread 1:: LogFileWriter 0 libsystem_kernel.dylib 0x00007fff5a14884a __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff5a20756e _pthread_cond_wait + 722 2 LogMeIn Client 0x00000001027abec9 0x102678000 + 1261257 3 LogMeIn Client 0x000000010275926d 0x102678000 + 922221 4 LogMeIn Client 0x00000001027b384e 0x102678000 + 1292366 5 libsystem_pthread.dylib 0x00007fff5a2042eb _pthread_body + 126 6 libsystem_pthread.dylib 0x00007fff5a207249 _pthread_start + 66 7 libsystem_pthread.dylib 0x00007fff5a20340d thread_start + 13 Thread 2: 0 libsystem_kernel.dylib 0x00007fff5a14884a __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff5a20756e _pthread_cond_wait + 722 2 libc++.1.dylib 0x00007fff57243a0a std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18 3 LogMeIn Client 0x00000001028d4ac2 0x102678000 + 2476738 4 LogMeIn Client 0x00000001028d5ac1 0x102678000 + 2480833 5 libsystem_pthread.dylib 0x00007fff5a2042eb _pthread_body + 126 6 libsystem_pthread.dylib 0x00007fff5a207249 _pthread_start + 66 7 libsystem_pthread.dylib 0x00007fff5a20340d thread_start + 13 Thread 3:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x00007fff5a14520a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff5a14574c mach_msg + 60 2 com.apple.SkyLight 0x00007fff5322a149 CGSSnarfAndDispatchDatagrams + 165 3 com.apple.SkyLight 0x00007fff5347e05a SLSGetNextEventRecordInternal + 81 4 com.apple.SkyLight 0x00007fff53334066 SLEventCreateNextEvent + 136 5 com.apple.HIToolbox 0x00007fff2cde8742 PullEventsFromWindowServerOnConnection(unsigned int, unsigned char, __CFMachPortBoost*) + 45 6 com.apple.HIToolbox 0x00007fff2cde86d9 MessageHandler(__CFMachPort*, void*, long, void*) + 51 7 com.apple.CoreFoundation 0x00007fff2db92699 __CFMachPortPerform + 246 8 com.apple.CoreFoundation 0x00007fff2db92597 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41 9 com.apple.CoreFoundation 0x00007fff2db924f5 __CFRunLoopDoSource1 + 527 10 com.apple.CoreFoundation 0x00007fff2db7a4ec __CFRunLoopRun + 2524 11 com.apple.CoreFoundation 0x00007fff2db798be CFRunLoopRunSpecific + 455 12 com.apple.AppKit 0x00007fff2b17f37e _NSEventThread + 175 13 libsystem_pthread.dylib 0x00007fff5a2042eb _pthread_body + 126 14 libsystem_pthread.dylib 0x00007fff5a207249 _pthread_start + 66 15 libsystem_pthread.dylib 0x00007fff5a20340d thread_start + 13 Thread 4:: RegistryDumperThread 0 libsystem_kernel.dylib 0x00007fff5a14884a __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff5a20756e _pthread_cond_wait + 722 2 com.logmein.remctrlplugin 0x0000000115aa9fc7 0x115a68000 + 270279 3 com.logmein.remctrlplugin 0x0000000115aa1a5f 0x115a68000 + 236127 4 com.logmein.remctrlplugin 0x0000000115b6cf92 0x115a68000 + 1068946 5 com.logmein.remctrlplugin 0x0000000115c2fece 0x115a68000 + 1867470 6 libsystem_pthread.dylib 0x00007fff5a2042eb _pthread_body + 126 7 libsystem_pthread.dylib 0x00007fff5a207249 _pthread_start + 66 8 libsystem_pthread.dylib 0x00007fff5a20340d thread_start + 13 Thread 5:: CVDisplayLink 0 libsystem_kernel.dylib 0x00007fff5a14884a __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff5a20756e _pthread_cond_wait + 722 2 com.apple.CoreVideo 0x00007fff2f99e3a7 CVDisplayLink::runIOThread() + 695 3 libsystem_pthread.dylib 0x00007fff5a2042eb _pthread_body + 126 4 libsystem_pthread.dylib 0x00007fff5a207249 _pthread_start + 66 5 libsystem_pthread.dylib 0x00007fff5a20340d thread_start + 13 Thread 6: 0 libsystem_pthread.dylib 0x00007fff5a2033f0 start_wqthread + 0 Thread 7: 0 libsystem_pthread.dylib 0x00007fff5a2033f0 start_wqthread + 0 Thread 8 Crashed: 0 libsystem_c.dylib 0x00007fff5a0b5766 __abort + 177 1 libsystem_c.dylib 0x00007fff5a0b56b5 abort + 142 2 libsystem_c.dylib 0x00007fff5a07e20d __assert_rtn + 324 3 com.apple.AppKit 0x00007fff2b27e4f0 NSViewSetCurrentlyBuildingLayerTreeForDisplay + 257 4 com.apple.AppKit 0x00007fff2b27e321 NSViewBuildLayerTreeForDisplay + 53 5 com.apple.AppKit 0x00007fff2b27e288 -[NSWindow displayIfNeeded] + 229 6 com.apple.AppKit 0x00007fff2b27e0fc __NSWindowGetDisplayCycleObserverForDisplay_block_invoke + 684 7 com.apple.AppKit 0x00007fff2b2791f0 NSDisplayCycleObserverInvoke + 162 8 com.apple.AppKit 0x00007fff2b278d70 NSDisplayCycleFlush + 1030 9 com.apple.QuartzCore 0x00007fff38ac4a33 CA::Transaction::run_commit_handlers(CATransactionPhase) + 49 10 com.apple.QuartzCore 0x00007fff38ac417b CA::Transaction::commit() + 213 11 com.apple.QuartzCore 0x00007fff38af026a CA::Transaction::release_thread(void*) + 196 12 libsystem_pthread.dylib 0x00007fff5a2046ab _pthread_tsd_cleanup + 551 13 libsystem_pthread.dylib 0x00007fff5a207655 _pthread_exit + 70 14 libsystem_pthread.dylib 0x00007fff5a20445b pthread_exit + 30 15 com.apple.Foundation 0x00007fff2fe8ba89 +[NSThread exit] + 11 16 com.apple.Foundation 0x00007fff2fe8b6e6 __NSThread__start__ + 1214 17 libsystem_pthread.dylib 0x00007fff5a2042eb _pthread_body + 126 18 libsystem_pthread.dylib 0x00007fff5a207249 _pthread_start + 66 19 libsystem_pthread.dylib 0x00007fff5a20340d thread_start + 13 Thread 9: 0 libsystem_pthread.dylib 0x00007fff5a2033f0 start_wqthread + 0 Thread 10: 0 libsystem_pthread.dylib 0x00007fff5a2033f0 start_wqthread + 0 Thread 11: 0 libsystem_pthread.dylib 0x00007fff5a2033f0 start_wqthread + 0 Thread 12: 0 libsystem_pthread.dylib 0x00007fff5a2033f0 start_wqthread + 0 Thread 13: 0 libsystem_pthread.dylib 0x00007fff5a2033f0 start_wqthread + 0 Thread 14: 0 libsystem_pthread.dylib 0x00007fff5a2033f0 start_wqthread + 0 Thread 8 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x000070000a5e8710 rcx: 0x00007fff5a14b276 rdx: 0x0000000000000000 rdi: 0x0000000000000003 rsi: 0x000070000a5e8710 rbp: 0x000070000a5e8730 rsp: 0x000070000a5e8700 r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x000070000a5e90ac r11: 0x0000000000000246 r12: 0x0000000106278028 r13: 0x0000000106278000 r14: 0x000070000a5e8708 r15: 0x00007fff2be5d947 rip: 0x00007fff5a0b5766 rfl: 0x0000000000010246 cr2: 0x0000000106281000 Logical CPU: 4 Error Code: 0x00000000 Trap Number: 6