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Daver99's avatar
Daver99
New Contributor
7 years ago

Your session has timed out or host went offline during your connection attempt.....

I am trying to provide to a client and I just keep getting the above message.   I have connected to this machine in the past.  Any help would be great.  Are there diagnostic tools or tests I can run?  Is there a website I can direct the client to go to to run a connection test?

Also - I tried to contact support about this 2 days ago.  Chat == offline.  Support request == crickets.   What should my expectations be to get support?

 

DR

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