Forum Discussion

ncharlet's avatar
ncharlet
Active Contributor
6 years ago
Solved

Error message when trying to assign a gotowebinar license

image.png

When trying to apply this license to a user, I receive an error banner.

image.png

  • ncharlet's avatar
    ncharlet
    6 years ago

    Hi there, seems like I needed tor remove the trial first, then I was able to apply the new license.

4 Replies

Sort By
  • ncharlet's avatar
    ncharlet
    Active Contributor
    6 years ago

    Hi there, seems like I needed tor remove the trial first, then I was able to apply the new license.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    I don't see any issue with your corporate plan currently.  Can you click on my Community name to send over a private message with the email address you're trying to add? 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    ncharlet  I'm sorry the pictures you captured did not save correctly on your Community post.  If it's still occurring, can you describe what the message says?