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- KateG2 years agoGoTo Manager
Hi Yogesh63 welcome to the GoTo Community.
Thanks for sharing this need, it will be shared with the team.
Hi
In command center we can see Technician Name, Wait, first chat, Handling, Wrap Status, Name of Customer, Channel & Session Id.
we would like to add Customer contact number, Session Start time and End time also.
Hi Yogesh63 welcome to the GoTo Community.
Thanks for sharing this need, it will be shared with the team.