Yogesh63New Member12 months agoAdditional fields for the Command CenterHi In command center we can see Technician Name, Wait, first chat, Handling, Wrap Status, Name of Customer, Channel & Session Id. we would like to add Customer contact number, Session Start time and End time also.
KateGGoTo Moderator12 months agoHi Yogesh63 welcome to the GoTo Community. Thanks for sharing this need, it will be shared with the team.
KateGGoTo Moderator12 months agoHi Yogesh63 welcome to the GoTo Community. Thanks for sharing this need, it will be shared with the team.
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