Forum Discussion

bcclodfe's avatar
bcclodfe
Active Contributor
4 years ago

ServiceNow Integration error with OAuth token generation

While trying to use the Integration - LogMeIn Rescue > Token Setup, on submit receive error:

Read operation against 'oauth_entity' from scope 'x_lomei_logmein_re' has been refused due to the table's cross-scope access policy

  • To give more info for the solution that worked for me:

     

    Add Application Cross Scope Access entry from Rescue LogMeIn scope to Global oauth_entity read access allowance

    Ensure oauth_entity table is set to allow Client Scripts

    On oauth_entity table, Application Access tab check Can Read  for All Application Scopes

  • bcclodfe's avatar
    bcclodfe
    Active Contributor

    I checked the oauth_entity table, Application Access did not have Can Read checked for All application scopes. I checked this, cleared cache for the heck of it, and tried again. Same error. Allow access to this table via web services is also enabled