I want to cancel my subscription so it won't be auto-renewed. I am in South Korea and it seems like they don't have a customer support team in Korea (no phone number available). Could anyone help me find a way to cancel it?
Thank you!
Hi hyoun, thank you for the additional information, I have removed it for your privacy. From what you posted it looks like you are actually trying to cancel a LMI Pro account and not GoTo Connect. I will update the support ticket that Kate started for you and they will be in contact to assist further.
Hi Kate,
Could you please let me know where I can find my customer number? I don't know where I can find it.
Here is the list that I can tell you at this moment.
(personal details removed for privacy - GlennD 12/23/24
Thank you for all your help!
hi hyoun
I'm trying to create a case for you. Is the email you used here in Community is associated with your account? If not can you message me the email? (Click on my username and you will see the option to message me on the top right).
Could you also verify that you are trying to cancel GoToConnect?
