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masaaki's avatar
masaaki
New Contributor
3 years ago
Solved

Is there a way to detect phone call transfers with the GOTO Connect Api?

I'm currently tracking calls for users in ring groups.  At this point, I'm filtering out any call with a duration of 0 as it means they were rung but didn't pick up as someone else did in that ring group if I understand that correctly.

 

What I want to know is if there is a way to determine if a call has been transferred to another so I can also filter that call out for the user.

 

I was going to use the developer support system but this wasn't an issue with the API and more of a question about which one to use so hopefully, this is the correct way of doing this.  Thank you for your time!

Windows

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