Forum Discussion

stprasad1987's avatar
stprasad1987
New Member
22 days ago

Need to access my calls coming to laptop remotely

Hello All,

I know this is a basic question. But need your help to understand on how to setup the system for the below usecase.

Primary Purpose -

I have a work laptop where i cannot carry my laptop where ever i go. So, i want to attend the calls (say microsoft teams, skype, zoom calls coming to the laptop) remotely. And also, i should be able to call anyone in the teams and should be able to talk remotely even when my laptop is not there with me. In simple terms, i should be able to take the calls and call the teams/skype from remotely (I have remote access to my laptop).

I hope i have explained clearly.

 

Please let me know how to sovle this by setting up Polycome VVX 250 VOIP phone and Goto connect.

Contact Center
Customer Engagement
Mac

1 Reply

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  • KateG's avatar
    KateG
    GoTo Manager
    21 days ago

    Hi stprasad1987 Welcome to the Community,

    If you want to connect without a laptop for GoTo Connect calls, you can install the GoTo app on your smartphone. This will allow you to make and receive GoTo Connect calls from your phone. You could also do the same with the other communication software mentioned by installing the corresponding app, like Microsoft Teams, on your smartphone. 

    Regarding the Polycom VVX 250 VOIP phone, it’s primarily for desk use, you could call in directly with a meeting phone number associated with the meeting.

    Hope this helps, let me know if there are further questions.