Forum Discussion
11 Replies
- davidelindsay2 years agoNew Contributor
Clipboard problems are happening for Windows 10 as well. The Viewer option to Copy/paste must be selected but it will independently get turned OFF again for some unknown reason and therefore must be reselected again! When the option is selected, it should stay selected!
- davidelindsay2 years agoNew Contributor
The Viewer Option to "Copy/paste between computers" works when first selected but then later reverts back to unselected. This is annoying to have to reselect the same option over again to be able to use it. This is happening on multiple Windows 10 PCs that have the latest GoToMyPC updates.
- AbhishekYadav2 years agoGoTo Moderator
Hey,
Excuse me for the late reply, but I couldn't find any account with your email address. Could you please direct message me your GTMPC registered email address?
- HowardKahn2 years agoNew Member
I am having the same issue. Can you push the update to my account?
- AbhishekYadav2 years agoGoTo Moderator
Hey Ketki,
Can you please try updating your G2P host app version? We have set you up for a latest app upgrade. You should be able to do by going to host machine, click on GoToMyPC tray icon, right click on it. Click on "Check for updates" and click on yes for upgrade pop-up.
- ketki5122 years agoActive Contributor
GlennD Remote machine is Windows 11 and Mac OS Ventura 13.4.1. I was connecting to Remote from my Mac.
- deanna32 years agoNew Contributor
You are a LIFESAVER! This fixed the issue and it works. Thank you so much!!
- GlennD2 years agoGoTo Manager
Which versions of Windows and Mac OS are you using? Does this primarily happen when you are connecting to a Host PC from a Mac?
- ketki5122 years agoActive ContributorIn your remote PC (mine is windows), there should be a GoToMyPc icon in the taskbar besides Wifi and other options. Right click on GoToMyPc icon and select Preferences. Go to the Viewer tab and check the Copy Paste between computers option. Restart GoTo. Hope this helps
- deanna32 years agoNew Contributor
I am also having issues with the copy and paste function not working anymore. We never had an issue before. Please help