Hello one of our trainers (who has used GTT for a long time) has found she is being auto muted every time she types into chat. Has any one else come across this ? Is this a feature she has somehow turned on inadvertently ?
Any feedback greatly appreciated
Seems to be fixed this morning, thanks!
Hi
Thanks for the response I will ask the trainer to check that next time she is in a session
Best regards
Mary
Hi jyp welcome to the GoTo Community,
I'm not able to replicate this and there isn't an auto mute in GoTo Training, can you provide more details? What device are they using? When they start to chat what happens, how do they see they are muted?
Also, one suggestion is they may have Hold Space to talk enabled and they would need to hold the space bar to be heard.
