Forum Discussion

dfgdetg's avatar
dfgdetg
New Contributor
6 years ago

Disconnection

Hello, 
For a few days I am constantly disconnected from my remote computers. The connection is done, sometimes not, it lasts 5 minutes then it's over. Sometimes 30 seconds.
I am under W10 Pro, tested on all existing browsers, with and without firewall or anti-virus.
C-Attached LogMeInIgnition Error Message
 
sorry for my english, i'm french
Please help me.
Thanks.
 
 
  • dfgdetg's avatar
    dfgdetg
    New Contributor
    6 years ago
    Sorry, i forgot Ignition...
    main - - LogMeIn Ignition started.
    2019-09-02 14:42:38.635 - Info - LogMeInIgnition:1000 - Main - - LMIIgnition BORG process is starting.
    2019-09-02 14:42:38.682 - Info - LogMeInIgnition:1000 - Main - - Starting check for update by url command
    2019-09-02 14:42:38.682 - Info - LogMeInIgnition:1000 - Updater - - Conditions are not met requirements, skipping update.
    2019-09-02 14:42:38.682 - Info - LogMeInIgnition:1000 - Start - - Not in first time flow
    2019-09-02 14:42:38.776 - Error - LogMeInIgnition:1000 - URLLoader - - Submitted query failed, HTTP Status: 302, error: The stream has been closed. (0x83FF0100). Returned after 93 ms
    2019-09-02 14:42:38.776 - Error - LogMeInIgnition:1000 - Session - - Failed to query parameters, error: HttpError, http status: 302
    2019-09-02 14:42:40.368 - Info - LogMeInIgnition:1000 - Stop - - Not in first time flow
    • AshC's avatar
      AshC
      Retired GoTo Contributor
      6 years ago

      dfgdetg  Could you specify what operating systems, firewalls and network connection types are in use?

      Have you tested your own connection from a different LAN yet?

      • dfgdetg's avatar
        dfgdetg
        New Contributor
        6 years ago
        Hello,

I am on Windows 10 with the Windows Firewall, in classic ethernet adsl.
Yes, already tested.
Logmein gave me a command to delete the certificate cache but without success.

I connected to a pc, and was ejected after 2 minutes. Reconnection impossible, forced to close logmein, to reopen it, to start again, to make me eject after 30 seconds.