Windows OS Version and Build Number in LogMeIn Central

It really is. I don't want to scale down. I don't want to switch products. We all know what a pain in the backside that is. Starting all over, getting a new vendor, and then hoping they weren't selling you a lot of false promises. I would much rather they just fix this. I bet a lot of us are programmers here, and we're not so easily fooled about how long something takes. A good programming team could pump out a corrected inventory system in a week, a couple of weeks tops if we're doing a paranoid level of bug checking. Which, let's face it, this is LMI, so no bug checking is going to happen. So, yeah, a week or so. 

It's disappointing that LMI cannot address relatively simple reporting challenge - they already capture the information at device detail level ;o(

I have scaled down my LMI footprint this year, and for customers who are interested in integrating IT and cybersecurity management - we move completely to M365 platform - endpoint management, inventory, configuration,  protection etc. 

Uhg, I wish I had a good recommendation; We use the asset module for ServiceDeskPlus by ManageEngine. Its a good product, but the way that the agent runs to scan computers is my only complaint; You schedule it to scan computers at a particular time, and if that computer isn't online, the scan fails. 90% of my seats are scattered across the country and using cellular hotspots to connect, on different shifts, etc., so I have a lot of devices only scanning once or twice a month. Its a pain for pushing GPO's, too. 

Other than that its a decent product, integrates well into ManageEngines other modules and wasnt too pricey, all things considered.

Just out of curiosity - what asset tracking software? Never found one I "love".....

Yep, 2016 here as well. Started off with 40 seats and am at around 500 now.

I wanted to use our Asset tracking software to monitor this, but the agent only runs at certain intervals, and since we are decentralized, some clients agent only connects every few days. I figured LMI is present as soon as they are online, so it would be the way to go.

My network admin has been pushing ConnectWise over LMI for a while, and as time goes on it seems like it may be a more viable solution (so much more robust controls over the end user device)... I even worked money into the budget in case we go that direction. Oh well...

You would be wise for not holding your breath. LogMeIn has managed to keep some bugs going since I started using the product at 2016. At this point, you'd actually have to put work into maintaining some of these bugs that long. They have your money, what do they are about improvements. Until someone comes along who's a legit competitor to them, you're not going to get squat. TeamViewer, while simpler (and better), in some ways, is twice as much money, with a lot less functionality.

Frankly. I would take less functionality for more improvements in what we already have that can only be considered "working" by only the most charitable of evaluations.

LOL, yeah... its 2022 and this still looks like its going nowhere.

I came looking because build number has become even more important since LMI is showing any Windows 11 computers I have as Windows 10, and the only way to differentiate is to check the build number (Win 11 is currently showing as Windows 10 (whatever edition & architecture) build: 22000.

With the existing issue where a user without local admin can upgrade from Windows 10 to Windows 11, I was hoping to set up an alert to tell me if any of our 500 or so devices upgrades while I wait on our network admin to get a GPO in place blocking the upgrade. Since people have been waiting since 2019, Im not holding my breath. 

I  am having the same issue.  Did you come up with a good solution?

It's been a top request for two years and three months. I don't think "top request" means what they think it means....

Hey MikeB1  

Sorry, I know this is a top request for development addition, and will press the team to see if it's possible any time soon.