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TimH1
Active Contributor

Connections drop

Hi,

Has anyone else had experiences of the connections to an unattended device not show the screen but the session is "active". To resolve you have to end the session and start again, which is quite frustrating.  Also connections seem to drop if you switch between devices in unattended sessions.

Thanks

Tim

1 REPLY 1
KateG
GoTo Moderator

Re: Connections drop

Hi @TimH1  Thanks for sharing your experience and solution. I don't have an answer as to why this happened, but the team has been alerted and is reviewing. 


Kate is a member of the GoTo Community Care Team.

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