GotoAssistExpert downgrades itself to previous version

[SHanau66]

Hi,

my version of GotoAssistExpert got recently upgraded to version 4.7.1673.

However, whenever I start it, it downgrades itself to version 4.6.1624 stating "Your version has been upgraded to the newest version 4.6.1624". How can I prevent G2A from doing that?

Thanks in advance.

[GlennD]

Hi  

This can happen if you are trying to connect to an Unattended computer that is set to a different version. Another possibility is that the admin on your account has set you to use version 4.6, I would ask your admin to check the account settings.

[Boyd B.]

This has also happened to my account. My current setting is "Regular and Beta Updates" across the entire account.

[SHanau66 · Accepted solution]

Changing my account settings to 'Just regular updates' did the trick. Thanks for the tip.

[Boyd B.]

Changing to regular updates setting resulted in my Expert updating to 4.7. This seems to go against the stated meaning of the various settings, however.