To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
Starting on May 14, our recordings in our video library are not able to be played by registrants. The share link for a recording goes to a black box and the play button does not work. It sits as 0:00. This is true for recordings we have uploaded and for recordings we left exactly as recorded by GoToWebinar (no editing). Even webinar recordings from the past that used to play from the shar link no longer play. I have tested the share link in Chrome and Firefox in Windows 10. Somethng clearly happened to the video player function in GTW.