@Ken4 we have reached out to the team about this case. You should have a response soon. Thanks for your patience.
Last week heard back from Tech support via an email stating, The webinar was offered as toll free, reason for the charges. I replied back to tech support stating, Webcast Mode does not offer toll free or phone option to registrants/attendees only offers it as an option to Organizers/panelist so again, how can I have 5,700 integrated phone minutes since we only had one speakers for those events on for 120 minutes.
Last Friday I Asked the support person if we could set up a phone call to discuss. Haven't heard back yet
@Ken4 thanks for the update, can you PM me the case number you are waiting on and I can check the status?