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Lextof
New Contributor

Re: Connection between GoToWebinar Platform with the Cam Link Elgato Game Capture HD

Same issue here. Received the message "Your webcam is already in use. Please close all other applications using your webcam and try again".

 

However no other application are using the cam. I have connected my webcam via the Elagato Cam Link 4K adapter and altered it's settings according to GoToWebinar's requirements: frame rate of 30 frames/second and 1920p x 960p or lower resolution.

 

No succes unfortunately.

crasso
New Contributor

Re: Connection between GoToWebinar Platform with the Cam Link Elgato Game Capture HD

I have the Cam Link 4K and a GoPro Hero 4. For me its working with the GoToMeeting Software but ONLY when I set my GoPro Video Quality in the camera settings to 720p 30fps. Higher will not work. 

Maybe you can change the Resolution in your DSLR settings. Hope that helps.