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New Contributor

Error message during registration

Hello! We recently sent an email out to our 26k alumni encouraging them to sign up for our upcoming webinars. However, when they register for this webinar, when they hit submit, it shows "need help finding something? the page you requested cannot be found". Please help as we are getting many emails about this! Thank you!

LogMeIn Manager

Re: Error message during registration

Hi Heather,

I just tried registering and also experienced the same error message. I'm checking with others in our support team to see if they have seen this before. 

Interestingly, I did receive a registration confirmation email, so it seems to have been processed correctly. In your registration settings, do you have it set up to redirect registrants to another webpage? 

Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Error message during registration

Yes - this is what happened. Thank you for your help!!!