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Anyone have experience with Interprefy translation services?
Does anyone have any experience using Interprefy along with GoTo Webinar? I need to be able to generate French subtitles for English language webinars in real time. Our webinars often have multiple speakers, so the PowerPoint workaround will not work for us. I discovered Interprefy here: https://www.goto.com/integrations If anyone out there has figured this out, I would greatly appreciate hearing what your solution was. Thanks!JHalpern2 days agoNew Member347Views0likes4CommentsPowerPoint slide show issue
I am using the new GoToWebinar, and when my speakers share their PowerPoint in slide show mode, GoToWebinar only displays the editing view of PowerPoint if they choose to share only the PowerPoint application. Therefore, they are compelled to share their entire screen to resolve this issue. Does anyone have a solution to this problem?Aristeidis4 days agoVisitor18Views0likes1CommentGotoWebinar Confirmation Emails Not Triggering via Hubspot Integration
We've recently switched over to Hubspot for all our registration forms and noticed an influx of responses from webinar registrants saying that they didn't receive their confirmation email. It looks like the integration is all connected properly in real-time and the users are shown as registered in GotoWebinar, so I can't see why the confirmation email isn't being triggered. Has anyone else experienced this problem or know of a workaround to ensure that their registrants receive a confirmation email?SolvedTeamQ5 days agoNew Contributor40Views0likes1CommentCancelled Registrations That Shouldn't Be
We have many webinars that are hosted each month, usually 2-3 per week. We have an increasing number of participants calling in to our Support team at our company because when they click their link to join the webinar, it says their registration is canceled; however, they did not cancel it, nor did we. why is this happening and how do we fix it?NSooEN10 days agoNew Member39Views0likes1CommentMultiple sessions of a webinar, but only one ics to download
Hey, we usually schedule one registration page for one event. But now we have three sessions we want to promote under one registration page. Set-up is easy, but we only get one calendar link (ics) to download, only for the first session. Is there any solution out there how we can get the other two links over to the registred persons, too, so they can save it in their calendar?petra16 days agoNew Member56Views0likes6CommentsPolls not showing on recorded video of GoTo App Webinar
I agree that this is an important issue to resolve. Very rarely am I, as the organizer, presenting the slides myself. My client is doing that. And we use polling questions a lot. Therefore, they are not captured in the recording and this is not good because a good number of our registrants are watching the recording afterwards, and it lessens the experience for them. The presenters discuss the results in real time and that discussion is confusing for people watching the recording afterwards. This was not an issue in the previous version of the webinar platform. Please fix as soon as you can! Thanks!Solvedgschmitt18 days agoActive Contributor827Views0likes11CommentsWebinar Certificate
I attended the Hitting the Reset Button webinar today and for about 30 seconds - lost WIFI signal. I was able to rejoin and finish the webinar. Usually when I complete the webinars, I receive my certificate promptly. I still have not yet and wonder if its due to my moment of disconnect. Has anyone else have experience in this scenario? I need the certificate for my employer?SolvedBPMCC19 days agoNew Member33Views0likes1CommentTime dropdowns blank when scheduling webinar sessions
I have an issue in both Chrome & Edge. When I add another session, the dropdowns for the start & end times are blank. This started last week, I assumed it was a glitch that would be resolved quickly. But I'm scheduling webinars today & see the issue is still there. I have tried on two different computers using Chrome & also in Edge on one of the computers. You can click the spot where you think the correct number will be & it appears after clicking out of the dropdown. So I'm working around it but it's a time waster & annoying.SolvedMollsFar20 days agoActive Contributor51Views0likes4CommentsAdding a Category or Tags for new webinars created
Our company hosts different types of webinars: lead generation from Marketing and Training from Customer Success. We'd like a way to tag or categorize the webinars so when we are running reports or filtering/selecting webinars in the Analytics and/or Reporting section, there is a way to easily filter it by webinar type (Marketing or Training). I've seen some info for doing this when you add videos to GoTo Stage but that is not what we are trying to do. The main goal is to be able easily filter webinars for Analytics and/or Reporting. Thanks in advance for feedback!AS_webadmin24 days agoActive Contributor40Views0likes2Comments
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