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Transcript Translation Issue
The majority of our webinars, both Live & OnDemand are in English. But we do have French customers and have both Live and OnDemand webinars for them as well. I found that the transcription for OnDemand English webinars is fantastic. Our video guy was impressed with how little correction he had to do when he edited the transcript to turn on CC. However the attempted translation of the French OnDemand webinar is awful. It appears the transcript tries to translate & so there is a mix of French & English. My French trainer has spent hours editing the transcript. At first I thought I'd be able to download, put in a table & he could quickly copy & paste the script, the paste over the entire transcript. Nope, it has to be done one block at a time. The translation on the transcription needs to be turned off & not try to translate into English.Time dropdowns blank when scheduling webinar sessions
I have an issue in both Chrome & Edge. When I add another session, the dropdowns for the start & end times are blank. This started last week, I assumed it was a glitch that would be resolved quickly. But I'm scheduling webinars today & see the issue is still there. I have tried on two different computers using Chrome & also in Edge on one of the computers. You can click the spot where you think the correct number will be & it appears after clicking out of the dropdown. So I'm working around it but it's a time waster & annoying.
Adding a Category or Tags for new webinars created
Our company hosts different types of webinars: lead generation from Marketing and Training from Customer Success. We'd like a way to tag or categorize the webinars so when we are running reports or filtering/selecting webinars in the Analytics and/or Reporting section, there is a way to easily filter it by webinar type (Marketing or Training). I've seen some info for doing this when you add videos to GoTo Stage but that is not what we are trying to do. The main goal is to be able easily filter webinars for Analytics and/or Reporting. Thanks in advance for feedback!
Interupted webinar
An attendee from a webinar yesterday notified us that their signal was interrupted briefly and the entire program started over after watching for 10 minutes. They were very disappointed as this was their first time attending a webinar. Do you have any ideas what might have caused this? As the organizer, there were no issues delivering the webinar live, and our quality department did not report any issues. This is the only attendee we are aware of who had this experience.
Joining GotoWebinar from GotoRoom Polycom not working.
I am in the testing phase of the GotoRoom setup with new Polycom G7500. When I try to use the Webinar ID to join, I am getting an invalid error. If I try the same type of connection with GotoMeeting I can join those meetings with no issue. Has anyone see where GotoMeeting works by GotoWebinar does not with the GotoRoom?
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