cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Contributor

New Computer: the webinar you are trying to join is no longer available...

When I try to join a webinar I get this message: " the webinar you are trying to join is no longer available...".  This is a brand new computer, so I tried it on my old computer (both Windows 10) and it worked just fine.


What do I need to do to successfully join on my new computer? 

Thanks

 

2 REPLIES 2
LogMeIn Contributor

Re: New Computer: the webinar you are trying to join is no longer available...

Hi @uscholdm ,

Sometimes that error can be caused by an active firewall.  Did you test the join link in an alternate web browser on the problem PC?

 

New Contributor

Re: New Computer: the webinar you are trying to join is no longer available...


@AshC wrote:

Hi @uscholdm ,

Sometimes that error can be caused by an active firewall.  Did you test the join link in an alternate web browser on the problem PC?

 


Thank you for that suggestion, I will try it next time. I was using the same browser (Friefox) on both laptops but there may have been differences in the security settings.