If you have Online Recording enabled in your account settings, once you finish recording your webinar the recording will show up in My Recordings once it is ready (you can also manually upload a recording). Once the recording is ready you can attach it to your follow up emails and associate it with your webinar so that anyone that registers for it will be taken to the recording. You can also share the recording and have registrants taken to the original webinar registration page or to a simple name and email registration.
See who viewed a recording When an attendee goes to the recording page, they will be prompted to register first. This means that you can view a list of who has registered to view the recording at any time.
1. Log in at https://global.gotowebinar.com.
2. Click My Recordings in the left navigation.
3. Find the desired recording and click the number link in the "Views" column.
4. You will see a list of each registrant's name and email address. To export it as an Excel file, click Recording Report.
Note: This report will only show the registrant's name and email address. To see the custom registration questions for a registrant who viewed the webinar's associated recording using the original registration link, please run the Registration Report.
We recently started saving our webinar recordings to the 'My Recordings' page instead of our individual computers. We just completed a webinar yesterday and under that specific webinar in My Recordings it says that someone has viewed our webinar recording when we NEVER shared the link to the recording or posted the recording to our channel. How is this possible? We don't want our webinars being viewed unless we give exclusive privilege to people!
Can you please check your webinars Follow Up email settings, it is possible the email was sent already with a link to the recording. Since you have to register to view a recording, you should be able to see who viewed it by running a report: https://support.logmeininc.com/gotowebinar/help/recorded-webinar-report-g2w050005