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GotoWebinar Video Library - Deleted Videos
We have been using the product for a very long time. When we enter our account it says "we have experienced a breakdown" and all of a sudden all videos have been deleted and and then screen auto-refreshes. We have been trying to get in touch with support without any success.
Watch time on the dashboard
What does the watch time for each viewers of an individual video on GoToStage channels mean when the number of watch count of a viewer is 2 or more? If I watch a 100-minute video to the end once and then only watch the first half one more time later, is the watch time on the analytics 100% or around 50%? Also, if I watch it again even for a second, will the last watched date be updated?
PowerPoint slide show issue
I am using the new GoToWebinar, and when my speakers share their PowerPoint in slide show mode, GoToWebinar only displays the editing view of PowerPoint if they choose to share only the PowerPoint application. Therefore, they are compelled to share their entire screen to resolve this issue. Does anyone have a solution to this problem?
Virtural Event Registrations
Hello - I am trying to use Virtual Events for the first time, as we are hosting several webinars over the course of two weeks for our Back To School campaign. The layout is much more modern/informative vs the standard, however, regardless of date you select to register for, your initial email says "the beginning date" which is fine, but it WILL confuse people. Am I doing something wrong?
