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To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
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New Contributor

my account - billing.

Hi.
I startet Gotowebinar in Novembre, and have changes my plan renewed 3 times. After my last webinar 3th Decembre, I changes my plan renewed last time, from 500 to 100 attendees in my account. I double checked the change. . The billing I have received 2 days ago, have charged me for 249 USD - 500 attendees. Something went wrong.. Could you please help me changing the bill to 109 USD - 100 attendees? thank you very much. 
1 REPLY 1
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LogMeIn Contributor

Re: my account - billing.

Hi Helene,
I've taken care of the downgrade for you.  Please see your account history for full details of what was charged and refunded.