I am having the same problem. Two g2m files and neither will convert to wmv. The first one processes to about 10% and then just exits and the second one indicates that the transcoder can't be initialized. I tried everything (renaming to wmv, using the standalone converter, Windows Expression etc.) but to no avail. We can no longer use GotoMeeting (it's been the only tool we've ever used to this point) and are actively looking for a replacement. Major fail Citrix.