Cannot get adapter config on diagnose
Tunnel: OK Local results: Adapter configuration: OK Traffic test: OK Peer results: [217-079-555] Adapter configuration: Cannot get adapter config Traffic test: Cannot complete test this is what i get when i hit "diagnose" on my friend's icon...also i get the "relayed tunnel" issue?any help?Solved104KViews1like8Comments
Slow internet speeds after installing Hamachi
I've been having this issue for so long now! For some reason, my internet is blazing fast until I install Hamachi. Certain website downloads are affected but others aren't. for instance, downloading a zip file from "downloads.oneplus.com" WITHOUT Hamachi shows 3 minutes left. AFTER installing Hamachi, that same file now says 20 Minutes.... Same issue happens with Microsoft's download servers, when trying to download the Windows 10 iso, Hamachi just DESTROYS the download speed when my internet is more than capable of downloading large files quickly! Even uninstalling Hamachi leaves the same affect, almost like there's something left in the system that causes this, registry data maybe? Any pointers?Solved55KViews0likes61Comments
MacOS: A keychain cannot be found to store....
Hi Lately, I've been having a lot of issues with LMI rescue unattended access and MacOS. I am receiving a window stating a "Keychain not Found" with the error: A keychain cannot be found to store "1:424688513186:ios:HexidecimalNumber_FIRAPP_DEFAULT" This occurs on Mac's that have previously had unattended access installed, on new installs and on clean installs of 10.12, 10.13, 10.14, 10.15 & 11.4. Resetting the keychain to default does not resolve the issue. Clicking on the cancel button results in another window being shown with the same error. Clicking on cancel again closes both the windows. I can log in as normal by either closing the error windows, or ignoring them.Solved52KViews0likes4Comments
Hamachi vpn app won't start on macOS with M2 processor. How can I solve it?
Hamachi won't start after installing. Engine start error. I downloaded the client from the official site. Also I tried to use the package with "brew".Hamachi vpn app won't start on macOS with M2 processor. How can I solve it?Solved36KViews1like15Comments"A required certificate is not within its validity period" - eight or more users can't connect
I am being blitzed by emails from my users, all reporting that they are getting the following message. "GoTo Opener encountered an error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Failed to download GoToMyPC from our servers." I will be contacting customer support as soon as I can get the get-help page to actually let me contact a human being, as the page keeps saying "oh, don't you want to look up another resource instead?", but in the meantime how the hell do I get my investment team connected again?Solved18KViews5likes66CommentsDifficulty controlling client's OS X Catalina
Hello, When I remote control a customer's mac running macOS Catalina, I can see background, top bar and LMIrescue window but I can't see all other windows on Mac. In June, before the last macOS Catalina update , your article How-can-I-remote-control-a-customer-s-Mac-running-macOS-Catalinaworked well for Catalina. But now, when I go into Systeme Preferences > Security & privacy > all LMIrescue are checked in Accessibility/ Full disk Access/ Screen recording but it doesn’t work. The customer cannot uncheck to recheck Lmirescue. The only thing possible is in Accessibility > "+" > Download > select Supportlogmeinrescue > Open and there I can move the mouse, click everywhere but I still do not see the windows as if Screen Recording does not work. Same thing after restart the Mac, customer's account is in Admin. We use Lmirescue in my company, latest version of the technicians console on MAC and Windows, it works for remote control on windows and MAC before Catalina. It’s hard for us not to be able to take control on Catalina. Do you know the case and have a solution? Thanks for your assistanceSolved18KViews1like28Comments
Can't match resolution
LogMeIn had me download an update before using the login client recently and since then I have been unable to use the match screen resolution feature. Work monitor is 1920x1080, home monitor is 1680x1050 (it was an old spare that was laying around because my 1920x1080 died, have been using it this way for 3 months now)... It worked fine up until the update the other day, now when I click match resolution it bounces between the 2 resolutions and then returns to 1920x1080 which is squished and very small of a view on the 1680x1050. It won't allow me to select it manually, it just bounces again as if I click "Match resolution". There is also a lag trail of the mouse pointer now too that didn't exist previously.Solved18KViews1like11Comments
Your session may have timed out or the host may have gone offline
The error occurs after opening the dashboard of the remote host using the logmein client software, then trying a remote connection from the dashboard. The remote host says it is in session however when trying to remote I receive the error "Your session may have timed out or the host may have gone offline. Please try again." and offers Reconnect or Close options. The reconnect button causes the same error. It appears to be a problem when first accessing the dashboard. After speaking with phone support they recommend restarting the remote machine, which can't be done until the client is back on site, defeating the purpose of having remote access. I have had this same issue with multiple remote hosts, running different operating systems. Any other solutions? Besides switching remote software providers.Solved16KViews1like26Comments