All Idea StatusesTagged:TagTrendingDelete SMS from Desktop AppHang up tone when customers disconnectType Notes within GoTo Softphone App after a CallAdd Shared & Private Contacts Created in GoTo Softphone App to Call ReportsVirtual Fax cover sheet in GoToConnect appTime stamp and phone number on {replay only; #5] audio messageAllow Logged in Agents to have non-queue calls sent directly to voicemailView history of texts while creating new textAllow short code SMS for extensions and chat queuesPeriodic announcement message to trigger if there are any members in the queue
