Webinar Registration Link now leads to my cloud recording?

Hi Everyone,

We ran into an interesting situation that raises a questions about registratins AFTER a webinar has passed.

The issue is this.

- we sent an registration invite on June 17th via email.

- the event was on June 18th

- the individual clicked on the link to register from his email on August 1st (WTF certainly is right up there)

- the individual is allowed to regsiter on August 1st for a event from June 18th.

How is this event allowed to happen?

Once the webinar is done, I would expect registrations are AUTOMATICALLY closed with some message stating that the event has passed and that registrations are closed.

This is a problem on the part of GoToWebinar.

Had this idiot not clicked on this link nearly 7 weeks after the fact, not sure we would have known this.

Nonetheless, it did happen and needs to be addressed by the GoToWebinar team.

The only answer I'm expecting is...Yes we have fixed this.  Other than that, please don't respond.

This is a FYI  post for the GoToWebinar team or whatever you guys call yourselves nowadays.

Thanks for the quick reply! I'm all set now.

Go to the webinar you wish to adjust and click to expand the  REGISTRATION section.  There you will find the After the Video section where you should be able to click and REMOVE the recording from the webinar registration.

If you wish, you could add any video here, like a marketing video for your company.

Under the old GotoWebinar interface, there was a way (under "Manage Recordings") to remove the registration link without actually removing the recoring. Then, I could share the video, which had teh effect of generating a new link. We maintain control over the recordings, but the original invitations to attend the live presentation are public. The goal is to inactivate that old link, which will persist on social media.

Thanks.

Connective  If you linked the GoToWebinar recording with the post-webinar instructions for Registrants, then that behavior is normal.

For new registrants after the webinar ends:

If on you don't want the recording available to any new registrants, you can include it in the Follow-up Emails to Attendees and Absentees instead.

Our recent webinar ended 2 days ago yet we are still receiving compelted registrations for people wanting to attend. Is there a way to redirect anyone coming to the registration form, after the webinar has closed, to a page or message that tells them the webinar has already taken place? 

As it turns out, the functionality when using Online Recording is to automatically activate recordings post-broadcast for GoToWebinar followup emails to Attendees and Absentees.  This was done because the expected (default) behavior of most organizations is to include the webinar recordings for absentees to watch on demand.

If you do not want your automatically stored and linked Online Recordings to attach to any followup event, then you will have to uncheck the box to "Share recording with new registrants"  in the Email settings for the specific webinar.

Nita19  If you also included the webinar recording in followup Emails to Attendees, then they can easily share the recording link with anyone.

If you don't want the recording available, you may delete it from the My Recordings section of your online account.

How do turn it off? I turned it off before the webinar when setting it up under the registration 

Nita19  From your your Past Webinar schedule, the Registration category houses the Recording option for After the webinar ends, new registrants view a recording.