Every time I try to enter the signature key for zero trust. I get to the Re-enter sig key screen, enter the key, click next and nothing happens. It just stays on the same page. I have refreshed, closed the browser, cleared cash, tried different keys, and nothing works.
How do I get past this? And Since I can't download agents from my account, is there an alterative way downloads them? Or this a stopping point?
MWQ, thank you for the additional details. We were unable to identify any issues with your account on our end so we would like to gather some log files from you for review. Can you please do the following:
Yes. First time setting it up. I've tried on multiple browsers - Edge, Chrome, Firefox, Brave on multiple computers too - Win11 and Win10.
Hi,
I am also experiencing the same issue as well. Is there a solution for this?
Thanks
Hi hartdesk
Welcome to the Community.
We can certainly help investigate this further with you. I see you already filed a case, so we'll have this prioritized for an outreach soon. Also, feel free to call directly in, if we offer local phone numbers in your area (if not, click my Community name to send a private message with your direct phone number for a follow up).
Thanks you.
