Forum Discussion

LockonCC's avatar
LockonCC
Active Contributor
4 years ago

Cached Credentials no longer work?

Slower and slower computer connections... then broken screen blanking, broken multi-monitor support and now broken credentials caching?  At first I thought it was my PC but now I am not able to used saved credentials on both computers I use on a regular basis - "Login failed. (1327)  Enter the Windows user name and password you use when physically sitting at the remote computer."

 

I'm getting so sick of LogMeIn... wish I had more time to explore other options... maybe it's time to just move on to ST.

  • N_Idaho's avatar
    N_Idaho
    Active Contributor
    2 years ago

    I have the same issue with only this PC out of 250 I have on my acct.

    • GlennD's avatar
      GlennD
      GoTo Manager
      2 years ago

      Hi N_Idaho, welcome to the community.

       

      Can you provide any more details? Could someone else have updated the credentials on the PC? 

       

      • N_Idaho's avatar
        N_Idaho
        Active Contributor
        2 years ago

        Lol.  No dude.  I've had LMI issues with this one certain PC from the start.  The check box is there for "remember the creds" but when I login the next time it's forgotten them.  Even if I close out the session and re-open it, it has forgotten them already.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hello LockonCC

    I am sorry for the recent connection trouble.

     

    If this just started happening, are you able to confirm the operating system versions and endpoint LMI software build installed?