I am using GTR Desktop Console 1.61.95 on Mac 12.6.3. When I connect to some unattended machines, different Windows OS's, 10, 11, 2012r2, 2016, 2019, 2022 - I can't type uppercase or special characters requiring the shift key. I try switching preferences between local and remote keyboard settings, but that doesn't make a difference.
Same issue for me. I cant enter passwords because the screen will change focus when entering a special character
I have combined these posts as they seem to be the same issue.
550c can you please provide some more details about what you are experiencing?
Hello, the issue occurs within the GoToResolve desktop application. It occurs when I select either shift and try to type the @ symbol. It stopped for a while so I didn't come back to check this post but yesterday it started again and I was unable to log in to a system. I do see the little transparent special symbol tabs appear when selecting shift. It takes me to the devices window but it will frequently cause the program to hang for a bit and sometimes the current sessions will stop connecting.
I'm having the random issue where when typing in a password at an elevated prompt, characters where I need to hit the Shift key are not inputted. I've only seen this behavior when typing in my admin password on a user's machine that does not have admin access. I have not tested inputting the characters in general when not at a prompt.
