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LogMeIn Contributor

Re: All text in email after ":)" not appearing in ticket

@Mark_P   In the updated release there were some conflicts found, so we had to push this fix off for a couple more weeks.  As soon as I hear more info I will update this thread.

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LogMeIn Contributor

Re: All text in email after ":)" not appearing in ticket

@ebak @Mark_P  Thanks for your patience.  This resolution has been confirmed.  Please let us know if you should see any other issues.

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Active Contributor

Re: All text in email after ":)" not appearing in ticket

Hi, I've just tested this and it seems the issue is now fixed Smiley Happy the emoticon in the message body appears as a "??" though, is this how it should be appearing? Thanks

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LogMeIn Contributor

Re: All text in email after ":)" not appearing in ticket

Hi @Mark_P ,

That text should only be displayed now when the system does not recognize a smileyface format.