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GoTo gets stuck on loading page after login (Windows 10) and support pages always time-out. Help?
Hi everyone. The Windows 10 pc GoTo account lags on the loading page and never logs in. Whereas, my Macbook Air works. The Mac can't access the support pages (always times out) and when we use the contact us back form on the pc, there's no option for Indonesia in the phone field so we can't complete the form. We use Chrome for calls. We're in Indonesia. What are we supposed to do?
Camera Control - turn off individual participant Cameras
Anyone else run into this? Camera control! WHY does this not already exist??? Right now, the only way to restrict camera use is to block all cameras. The only ones unaffected by the block are other users promoted to the role of organizer. This is asinine. Organizers have the power to end meetings and accidentally wreak havoc on a meeting. Just give the organizer the ability to turn off the camera for specific participants, the same way an organizer can mute someone’s mic. Please add this EXTREMELY BASIC FEATURE to gotomeeting. Moderator edit: title for clarity
No funciona el acceso a grabaciones por usuarios específicos
Envío el enlace de la grabación abierto y funciona. Pero si lo pongo abierto solo para usuarios específicos, ellos introducen su mail, y les llega código, pero el código no llega a funcionar nunca. Esto me viene pasando desde hace unas dos semanas, antes siempre fue bien el sistema. No autorizo a más de 2 o 3 usuarios, así que por el límite no debe ser. English: Access to recordings by specific users does not work I send the recording link open and it works. But if I make it open only to specific users, they enter their email address and receive a code, but the code never works. This has been happening to me for about two weeks; the system always worked fine before. I don't authorize more than two or three users, so it shouldn't be due to the limit.
Audio Dropout Issues During Meeting – Seeking Advice
Hi, We hosted a meeting last month, and the audio from our colleague in Colombia kept cutting out throughout the session. According to the Meeting Diagnostics, there was significant packet loss on the audio side. After testing with the same colleague a few days later, the network experience was smooth with no issues. Could anyone share possible reasons for these audio dropouts, and any advice on how to avoid similar problems in the future? Any suggestions would be greatly appreciated. Thanks!
Audio stops working after sometime
During meetings, the audio stops functioning entirely for both the organizer and attendees. This issue has been persisting for the past two days and affects multiple accounts across different sessions. Observations: When the audio issue occurs, attempting to join the meeting via the mobile app and communicating does not resolve the problem. Restarting the meeting temporarily restores audio functionality, but the issue reoccurs after a while. Is there an issue with gotomeeting service? Looking for a resolution.
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