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New Contributor

Adding a co-organizer adds them as an insession co-organizer

We have a muli-organizer account, one in which the person we're trying to add as a co-organizer has already been an organizer. However, whenever we add this person as a co-organizer, they show up as an insession co-organizer.

 

Please help.

3 REPLIES 3
LogMeIn Contributor

Re: Adding a co-organizer adds them as an insession co-organizer

Hi @pfilias ,

If I understand your description correctly, that sounds like normal behavior, unless you are stating that this Co-Org email address is a current/active Organizer on the same account as the scheduling Organizer?

New Contributor

Re: Adding a co-organizer adds them as an insession co-organizer

This is what I do, and they show up as insession for some reason.

LogMeIn Contributor

Re: Adding a co-organizer adds them as an insession co-organizer

@pfilias  If this email address was previously an In-Session Co-Org only, and then added to your account as an active organizer, then we may want to file a case for engineering to look at closely -- because there isn't a way to clear out the 'remembered' co-org address spellings curently that I'm aware of.