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Multiple sessions of a webinar, but only one ics to download
Hey, we usually schedule one registration page for one event. But now we have three sessions we want to promote under one registration page. Set-up is easy, but we only get one calendar link (ics) to download, only for the first session. Is there any solution out there how we can get the other two links over to the registred persons, too, so they can save it in their calendar?petra17 hours agoNew Member18Views0likes4CommentsPolls not showing on recorded video of GoTo App Webinar
I agree that this is an important issue to resolve. Very rarely am I, as the organizer, presenting the slides myself. My client is doing that. And we use polling questions a lot. Therefore, they are not captured in the recording and this is not good because a good number of our registrants are watching the recording afterwards, and it lessens the experience for them. The presenters discuss the results in real time and that discussion is confusing for people watching the recording afterwards. This was not an issue in the previous version of the webinar platform. Please fix as soon as you can! Thanks!Solvedgschmitt2 days agoActive Contributor793Views0likes11CommentsWebinar Certificate
I attended the Hitting the Reset Button webinar today and for about 30 seconds - lost WIFI signal. I was able to rejoin and finish the webinar. Usually when I complete the webinars, I receive my certificate promptly. I still have not yet and wonder if its due to my moment of disconnect. Has anyone else have experience in this scenario? I need the certificate for my employer?SolvedBPMCC3 days agoNew Member12Views0likes1CommentTime dropdowns blank when scheduling webinar sessions
I have an issue in both Chrome & Edge. When I add another session, the dropdowns for the start & end times are blank. This started last week, I assumed it was a glitch that would be resolved quickly. But I'm scheduling webinars today & see the issue is still there. I have tried on two different computers using Chrome & also in Edge on one of the computers. You can click the spot where you think the correct number will be & it appears after clicking out of the dropdown. So I'm working around it but it's a time waster & annoying.SolvedMollsFar4 days agoActive Contributor36Views0likes4CommentsAdding a Category or Tags for new webinars created
Our company hosts different types of webinars: lead generation from Marketing and Training from Customer Success. We'd like a way to tag or categorize the webinars so when we are running reports or filtering/selecting webinars in the Analytics and/or Reporting section, there is a way to easily filter it by webinar type (Marketing or Training). I've seen some info for doing this when you add videos to GoTo Stage but that is not what we are trying to do. The main goal is to be able easily filter webinars for Analytics and/or Reporting. Thanks in advance for feedback!AS_webadmin9 days agoActive Contributor35Views0likes2CommentsTroubleshoot: Audio not in sync during playback
During our 30-minute live webcast today at Noon ET with two presenters, we did not notice any "sync" issues with presenters during the discussion. However, in the recording the presenters audio was not in "sync" with their video. What would cause this to be captured in the recording but not present an issue during the live broadcast?VWB9 days agoActive Contributor9Views0likes3CommentsHow to change/manage the size of the presenter's camera on webinars?
Is there a way to change the size of the presenter/panelists' camera? In a way that would impact/show up on the recording afterward? Upon viewing the recording, the panelists' camera window is very small, which means the presenter is hard to see in the recording.agallant17 days agoNew Member38Views0likes1CommentTranscript Translation Issue
The majority of our webinars, both Live & OnDemand are in English. But we do have French customers and have both Live and OnDemand webinars for them as well. I found that the transcription for OnDemand English webinars is fantastic. Our video guy was impressed with how little correction he had to do when he edited the transcript to turn on CC. However the attempted translation of the French OnDemand webinar is awful. It appears the transcript tries to translate & so there is a mix of French & English. My French trainer has spent hours editing the transcript. At first I thought I'd be able to download, put in a table & he could quickly copy & paste the script, the paste over the entire transcript. Nope, it has to be done one block at a time. The translation on the transcription needs to be turned off & not try to translate into English.SolvedMollsFar31 days agoActive Contributor46Views0likes1Comment
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