I'm trying to share with my attendees a video. The video has uploaded, but whenever I try to share it a box opens, where I'm supose to see what my attendees will see, but it's black with the above message
I'm running windows 10 64bytes with the latest update and I've tried both chrome and edge
Any help would be greatly appreciated
Is this message appearing on the Attendees side?
If so, could you specify what operating system the affected attendee is using?
Have you tested with alternate videos?
no this apperars in the presenter screen
As per my question, I've tried chrome, edge, opera, all in windows 10
I also used a different laptop with windows 7 and chrome
and yes, i tried a different video.
The videos play perfectly from the My recordings section, is when I try to share them in a webinar that I get that message